It's not free. It's not easy. It can be rewarding. This article will help set your expectations.
Frontier acquired Verizon's internet and land-line customers in parts of Florida, and the service transition occured around the end of March. Branding expert Karen Post recaps the failure of the technical transition (at least in South Tampa) and post-merger communications and gives advice. Looks like both companies descended into new lows of incompetency.
This article is particularly good for people writing LinkedIn bios. It is hard to talk about yourself and to balance modesty with selling your skill set.
So this is why I never wanted employees: I hate giving criticism and probably didn't do it well when I was managing people at other agencies. Caroline Webb's article (published in Fast Company) is a great read for managers (and parents and people in general). I've been on the receiving end of the "praise sandwich" and it's tough going down. Really like the part about being specific in your praise. We absorb so much negative and some of us are programmed to hear the negative and tune out the positive. You really can't give enough specific praise.
As well they should! One of my favorite grammar bloggers has compiled examples of misplaced modifiers.
Companies make mistakes and some exacerbate the situation with their apologies. This piece gives good advice on how and to whom to apologize.