Tower MSA Partners’ New MSP Automation Suite Proactively Drives MSP Compliance and MSA Preparation

Delray Beach, Florida (January 25, 2016) — Tower MSA Partners has rolled out its comprehensive MSP Automation Suite. The sophisticated technology drives all the processes Tower has perfected to proactively manage Section 111 Mandatory Insurer Reporting, the recently implemented Conditional Payment Notice process, and to stage workers’ compensation claims for Medicare Set-Asides and closure. 

“Essentially, it automates our best practices for Medicare Secondary Payer compliance, claims optimization and MSA preparation,” said Tower CEO Rita Wilson.

Tower distinguishes itself by reducing medical and pharmaceutical costs before preparing MSAs.  “Our Pre-MSA Triage identifies barriers to settlement and recommends claim-specific interventions, like physician peer review and clinical oversight, to remove those barriers long before preparing an MSA,” she added.

The MSP Automation Suite can track a claim from Medicare beneficiary identification through final settlement. It records every claim activity performed by Tower or its network of practicing physicians and pharmacists and provides clients with 24/7, end-to-end visibility into claims. The system prompts for missing data, conditional payment searches, and medical/pharmaceutical interventions and sends electronic updates to clients at appropriate data points.

“Clients don’t need to manually diary activities or call to check on things,” Wilson said. “The system shows exactly when a phone call was made and follow-up is due.”

The MSP Automation Suite seamlessly integrates data from all types of claims systems and client business rules can be imbedded into the software alongside Tower’s rules for true business process management. “Automation frees claims professionals to address issues that require a human touch,” Wilson said.

About Tower MSA Partners

Headquartered in Delray Beach, Fla., Tower MSA Partners’ services include pre-MSA Triage, MSAs, physician peer reviews, conditional payments, Section 111 reporting, CMS submissions, MSA administration, medical cost projections, and life care plans. With more than 50 years combined experience in pharmacy, legal oversight and medical care, Tower proactively stages claims, working collaboratively with clients to identify issues and intervene to modify outcomes and remains involved in claims through final resolution. This model enables Tower’s clients to provide better care to injured workers, reduce claim and MSA costs, and obtain CMS acceptance of the MSA. For more information, visit and

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Media Contact:  Helen Patterson, King Knight Communications, 813-690-4787;